Return Policy – Vantaro Services LLC

REFUND POLICY CONTENT

Business Name: Vantaro Services LLC

Website: https://vantaroservices.com

This Refund Policy explains how Vantaro Services LLC handles refund requests for services purchased through our website. By purchasing a service from us, you agree to the terms outlined in this policy, in addition to our Terms and Conditions.

1. One Time Service Payments

All services offered by Vantaro Services LLC are billed as one time upfront payments, as listed on our Pricing page, unless a different arrangement has been agreed upon in writing. Because our services involve custom strategy work, time, and resources committed immediately upon purchase, refunds are handled on a case by case basis as outlined below.

2. Eligibility for a Refund

You may be eligible for a full or partial refund under the following circumstances:

Work on your project has not yet started at the time of your refund request
Vantaro Services LLC is unable to deliver the agreed upon service due to circumstances within our control
A duplicate payment was made in error for the same service

You may not be eligible for a refund under the following circumstances:

Work on your project has already started or been completed
The service was delivered as agreed, but results did not meet personal expectations regarding rankings, traffic, or revenue, since digital marketing outcomes depend on factors outside of our control, including market conditions and platform algorithm changes
The delay in project completion was caused by the client, including late feedback, missing materials, or delayed approvals
The refund request is made more than 7 days after the completion of the service

3. Partial Refunds

If a project has partially started, and a refund request is approved, Vantaro Services LLC reserves the right to deduct the cost of work already completed, including time, resources, and any third party costs incurred, before issuing a refund for the remaining amount.

4. Requesting a Refund

To request a refund, please contact us at contact@vantaroservices.com within 7 days of your purchase or the completion of your service, whichever applies to your situation. Please include the following information in your request:

Your full name and the email address used for the purchase
The service purchased and the date of purchase
A clear explanation of the reason for your refund request

We will review your request and respond within 5 to 7 business days with a decision and next steps.

5. Refund Processing

If a refund is approved, it will be issued to the original payment method used at the time of purchase, through the same payment processor, such as PayPal or your credit or debit card provider. Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider’s processing times.

Vantaro Services LLC is not responsible for delays caused by your bank or payment provider once a refund has been issued on our end.

6. Disputes and Chargebacks

We encourage clients to contact us directly with any concerns about a service before filing a dispute or chargeback with their bank or payment provider. Filing a chargeback without first attempting to resolve the issue with us may delay the resolution process and could affect future access to our services.

7. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised effective date. The policy in effect at the time of your purchase will apply to that transaction.

8. Contact Us

If you have any questions about this Refund Policy or would like to request a refund, please contact us at:

Vantaro Services LLC

Email: contact@vantaroservices.com